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What to do now

Possible scam

Follow these steps in order.

  1. 1Do not reply, open links or call back.
  2. 2Do not share personal details, PINs or codes.
  3. 3Contact the company yourself on its official number to check.
  4. 4Ask someone you trust for a second opinion.
  5. 5Block the sender and delete the message.

Ready-made report

Copy this text into your complaint to the bank, wallet, PTA or NCCIA. Add the sender number and the message.

Subject: Suspected scam message

I received a message on __________ that I believe is a scam.
Type of scam: Possible scam
Sender number or link: __________
Message text: __________

I have not shared my PIN, OTP or card details. Please take action against this sender.

Other scam types