Fake bank or wallet message
Follow these steps in order.
- 1Stop. Do not reply, call back or open any link in the message.
- 2Never share your PIN, OTP, CVV or password. Your bank and wallet will never ask for them.
- 3Call your bank or wallet yourself, on the number printed on your card or shown in the official app.
- 4If you shared any details, ask them to block your card or wallet right away.
- 5Block the sender and delete the message.
- 6Report the sender to PTA by texting their number and the message to 9000.
Ready-made report
Copy this text into your complaint to the bank, wallet, PTA or NCCIA. Add the sender number and the message.
Subject: Suspected scam message I received a message on __________ that I believe is a scam. Type of scam: Fake bank or wallet message Sender number or link: __________ Message text: __________ I have not shared my PIN, OTP or card details. Please take action against this sender.