Courier or customs fee scam
Follow these steps in order.
- 1Do not pay any customs, delivery or address update fee through a link.
- 2Track parcels only in the courier's official app or website, typed in yourself.
- 3If you did not order anything, ignore the message.
- 4Never share a code with someone who says they are delivering a parcel.
- 5Block the sender and report the number to PTA on 9000.
Ready-made report
Copy this text into your complaint to the bank, wallet, PTA or NCCIA. Add the sender number and the message.
Subject: Suspected scam message I received a message on __________ that I believe is a scam. Type of scam: Courier or customs fee scam Sender number or link: __________ Message text: __________ I have not shared my PIN, OTP or card details. Please take action against this sender.