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What to do now

Fake government or police message

Follow these steps in order.

  1. 1Government offices do not threaten you by SMS or WhatsApp, or ask for payment into a mobile wallet.
  2. 2Do not open links about e-challans, tax refunds or CNIC blocking. Type the official .gov.pk website address yourself.
  3. 3Never share your CNIC, PIN or OTP over the phone.
  4. 4If someone says they are police or NCCIA and demands money, hang up and call 15.
  5. 5Report the number to NCCIA on 1799.

Ready-made report

Copy this text into your complaint to the bank, wallet, PTA or NCCIA. Add the sender number and the message.

Subject: Suspected scam message

I received a message on __________ that I believe is a scam.
Type of scam: Fake government or police message
Sender number or link: __________
Message text: __________

I have not shared my PIN, OTP or card details. Please take action against this sender.

Other scam types